Career

Current Openings

IT Supervisor

Requirements:
  • Capacity to peruse, compose and address speak with representatives, clients, providers, face to face, on the telephone, and by composed interchanges in an unmistakable, straight-forward, and proficient way
  • Basic computer skills, with proficiency in MS Office Information on PC and additionally arrange frameworks, applications, systems and procedures
  • Experience driving others and giving helpful criticism
  • Exhibited relational aptitudes and capacity to work viably and cooperatively with a wide scope of partners
  • Aptitude in sorting out assets and setting up needs
  • Capacity to learn and bolster new system and applications
Responsibilities:
  • Helps with executing IT plans as per the IT and corporate procedures
  • Helps with dealing with the upkeep and upgrade of equipment and programming frameworks that help field business applications and LAN/WAN for representatives
  • Helps IT staff to guarantee continuous IT organize support at most extreme execution
  • Guarantees consistence with IT standards, arrangements and techniques
  • May complete product research, recommendation, and installation of software, hardware, and supplemental network components

IT Manager

Requirements:
  • 5 years in an IT engineering, framework tasks, or frameworks engineering job
  • Experience effectively overseeing tasks
  • Skill in systems administration, foundation the board, data security designs, incorporating frameworks, working and expanding cloud applications
  • Solid task the executives aptitudes, demonstrated capacity to structure and impart clear procedures, and a conscientious yet adaptable way to deal with critical thinking
  • Faultless circumspection when dealing with delicate and secret data
  • Exceptional self-administration and relational abilities
  • Positive, diligent frame of mind while conveying on perplexing and testing ventures
Responsibilities:
  • Oversee and keep up the applications and frameworks that force Productive for example Provisioning, Upgrades, Security, License Management. Band together with the administration group to set up an IT system.
  • Create and actualize security approaches and inside IT reviews.
  • Track and oversee consistency exercises
  • Streamline on-boarding process so representatives have the correct hardware and devices to be gainful and successful.
  • Awareness Training
  • Advance the representative help understanding. Work with the group to set up best practices and manufacture procedures to guarantee brief execution of help tickets
  • Hardware Procurement, Provisioning, Deployment
  • Build reporting and dashboards to measure IT effectiveness
  • Champion, role model, and embed Productive’s culture as we scale globally and across new offices

IT System Engineer

Requirements:
  • Demonstrated work understanding as a Desktop Support Engineer, Technical Support Engineer or comparable job
  • Hands-on involvement in Windows OS conditions
  • Working information on office mechanization items and PC peripherals, similar to printers and scanners
  • Information on arrange security practices and hostile to infection programs
  • Capacity to perform remote investigating and give clear guidelines
  • Excellent critical thinking and performing various tasks abilities
Responsibilities:
  • Address client tickets in regards to equipment, programming, and systems administration
  • Walk clients through introducing applications and PC peripherals
  • Ask focused on inquiries to analyze issues
  • Guide clients with basic, bit by bit guidelines
  • Direct remote investigating
  • Test elective pathways until you settle an issue
  • Redo work area applications to address client issues
  • Record specialized issues and arrangements in logs
  • Direct uncertain issues to the following degree of help workforce
  • Catch up with customers to guarantee their frameworks are practical
  • Report client input and potential item demands
  • Help make specialized documentation and manuals

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